IT Systems Administrator

Reporting to: Service Delivery Manager

Location: Unit 1 Juniper Place, Fenton Way, Laindon, Essex, SS15 6RZ

Working Hours: 09.00am – 17.30pm, Monday – Friday

Job type: Permanent

About DG International:

DG international was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.

DG’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

DG’s competitive pricing, customer service obsession and global network of highly respected and experienced partners allow us to consistently deliver cost-effective, efficient solutions that exceed expectations and add value to any supply chain.

DG is poised for significant growth, with a strategy to grow to double in size over next three years. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

Your new role:

At DG International we rely on our IT systems to help our business reach and succeed with our partners and customers. We’re seeking an experienced systems administrator who’s eager to use and grow their technological skills. In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware. Our ideal candidate will be passionate about applying their skills to deliver an outstanding service to our customers and help to drive the business forward.

Responsibilities

  • Configuring and maintaining organisation systems and applications.
  • Ensuring data is stored securely and backed up regularly.
  • Diagnosing and resolving software, networking, and system issues when they arise.
  • Monitoring system performance to ensure everything runs smoothly and securely.
  • Researching and recommending new approaches to improve the system architecture.
  • Providing technical support when requested.
  • Documenting processes which employees need to follow to work within our systems.
  • Maintaining documentation such as user manuals.
  • Communication regarding changes, issues and resolution.
  • Involvement in relative IT projects.
  • Providing key stakeholders with MI and performance reports.
  • Automating manual tasks and processes across the organisation.

Requirements:

To achieve all of that, you will be able to demonstrate and show evidence of

  • Experience with Azure Administration and Microsoft 365 Environment
  • Understanding of ITIL 4 practices
  • Familiarity with SQL
  • Past experience automating processes
  • Excellent critical thinking and problem-solving skills
  • Ability to adapt to a changing environment
  • Able to use own initiative to resolve problems while working under pressure

Personal attributes:

  • Attention to detail is critical
  • Communications skills are paramount
  • Managing developments to time frames
  • Embrace change
  • Cybersecurity/InfoSec mindset
  • Ability to work in a fast moving, dynamic environment
  • Enthusiastic
  • Positive approach

What you’ll get in Return

In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply now

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