Salesforce Administrator

Reporting to: Leah Samy

Location: Billericay Head Office: Prestige House, Radford Way, Billericay, Essex, CM12 0BZ

Working Hours: 09.00am – 17.30pm, Monday – Friday

Job type: Permanent

About DG International:

DG international was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.

DG’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

DG’s competitive pricing, customer service obsession and global network of highly respected and experienced partners allow us to consistently deliver cost-effective, efficient solutions that exceed expectations and add value to any supply chain.

DG is poised for significant growth, with a strategy to grow to double in size over next three years. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

Your new role

A brand new and exciting role has arisen for a Salesforce Administrator to join a forward-thinking organisation based in Billericay, Essex.

This fast-growing business are going through a sustained period of growth and are now looking for a Salesforce enthusiast to help with the day to day running of the Salesforce Org. As the Salesforce Administrator, you will be providing technical expertise to our users and while also carrying out vital audits, project support and administrative duties. You need to have strong communication skills and at least one year’s Salesforce experience. You will need to show a passion for all things Salesforce and want to learn a wide range of new skills and technologies.

Responsibilities

  • Work with the administrators, developers and users to increase efficiency both Salesforce- Sales Cloud and Service Cloud as well as a custom-built solution.
  • Assist with the continuous training and development of Salesforce users and specific release training
  • Research and brainstorm effective strategies
  • Be responsible for the BAU administration tasks assisting the team and users
  • Learn agile software methodology with hand on access to tools such as Jira and Halo
  • Responsible for creating documentation for users
  • Assist in the test and release process

Requirements:

  • 1+ years’ experience of Salesforce Administration
  • Passion for Salesforce
  • Experience with Agile development
  • Experience with training users
  • A Salesforce administrator certificate (ADM 201)

Personal attributes:

  • Technical mindset and an interest in software development
  • Strong written and verbal skills
  • Ability to take initiative to recommend process improvements and demonstrate creative thinking
  • Good analytical skills

What you’ll get in Return

In return, you can expect to be given considerable responsibility for implementation, and work closely with a small leadership team where your efforts and success will be noticed.

We offer a competitive renumeration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%)  Please see all details of this below:

Puregym Membership.  As a DG International or Pro Carrier employee you are entitled to free gym membership at a home gym of our choice. You will also have unlimited access to any other Pure Gym branch

To help more people save for their retirement, the government have made major changes to how workplace pensions operate. As a new employee you will be automatically enrolled, if eligible, into our workplace pension scheme. DG International and Pro Carrier are proud to offer an above market average employer pension contribution of 5%, based on the employee also contributing 5%. You will be automatically enrolled, unless, you have completed the opt out form provided with your offer letter and contract.

The health and well being of all staff is incredibly important to DG International and Pro Carrier, you can therefore request private medical cover that will cover the following:

  1. Mental Health Support line
  2. 24/7 GP line
  3. Physiotherapy and interim support whilst you wait for an NHS appointment/assessment
  4. A consultation and diagnostics appointment IF your NHS appointment is over 3 weeks away
  5. Help with any day care surgeries.

We recognise that sometimes you may face certain challenges in your work and home life that are difficult to deal with. We subscribe to a confidential and professional life management service which provides you with a qualified counsellor who can offer personal support for any practical or emotional challenges you may be facing. The service is initially provided via telephone and online advice but face to face meetings will be arranged where this is felt clinically appropriate.

Employee of the Month Scheme, This allows nominations to be made recognising to hard work and determination of employees working within the different departments of DG International, once a decision has been made the employee receiving the most nominations will be granted a £250 bonus and a £250 gift card.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

 

Apply now

Join our experienced, dynamic and client-centric leadership team at Pro Carrier.


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