Best-in-class customer service

Honest, trustworthy, proactive. Exceptional customer service stands at the centre of everything we do and sets DG International apart from every other freight forwarder.

A team you can rely on

Our company wouldn’t be anywhere without the amazing people who work for us. We aren’t a team of faceless middlemen. We’re a team of real people doing real work. People who genuinely care about their jobs and go to incredible lengths to make sure you’re happy.

Their attention to detail is outstanding, their enthusiasm unsurpassed and their commitment to customer service unparalleled. If you have a question, a concern or an issue there’s always someone to speak to — someone you can trust to get the job done

Your personal account manager

Every client has a personal account manager who acts as a single point of contact. And because we take a proactive approach, you’ll hear from them a lot more than they hear from you.

Our partnership with DG International has enabled rapid deployment of our new product ranges across the globe and onto new territories.

Bluechip World Sales And Marketing Limited

Horizon puts data and
support at your fingertips

Our all-in-one digital supply chain solution acts as your first port of call for any customer service query. Use the platform’s Control Tower to get real-time GPS coordinates on your shipment, as well as updates at every major milestone. Find and download invoices, customs forms and

other data sheets with the platform’s powerful search functionality. You can even use Horizon to book haulage without speaking to an account manager. But there’s always someone available on live chat should you need to talk to an expert.

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