I sent out an update last week around preparations that we are making in the event of further government measures against the spread of the Coronavirus. If you missed it, you can read that update on our website here.
As I said then, during these uncertain times, our top priorities are employee safety, ensuring we communicate with you regularly to keep you updated on the ongoing situation, and doing whatever possible to decrease the impact on our services.
A key number of our staff are equipped with the most advanced technology to work remotely and direct dial numbers have been diverted to mobiles, ensuring you will still receive the service excellence that you are used to. Our Laindon and Brandon fulfilment centres will remain open, dispatching key goods with all staff on premises, until such time we are advised to stop doing so by the government.
We will continue to keep you updated as the situation progresses and please get in touch if you have any questions or need support.